We measure response times in minutes, not hours. If a client’s support need is delayed for any reason, alarm bells start to ring. This ensures that our client service is at the highest level possible.
This is number one priority. Ensuring you, your colleagues and your business have the right IT services and tech support is essential. This is what truly separates us from all the other IT firms in Atlanta and North Georgia.
“[Your] professionalism in dealing with this situation at the Zero hour is definitely a rarity. Your team’s response was to take on a project that you had no prior knowledge of other than a customer was in a tight spot and needed assistance.”