Despite technology evolving at a rapid rate, the amount of businesses running old, outdated systems is shocking. Just a few months ago, over 250 million users were still using Windows XP. In addition, over 51% of businesses were still running Windows Server 2003. For many business owners, it seems expensive to upgrade these systems. However, it’s a lot costlier to keep using them as outdated systems leave you vulnerable to:
- Malware infections
- Slow performance
- Compatibility issues
New technology boosts your bottom line enough to combat the cost of upgrading outdated systems.
What does your technology allow you to do? You likely use technology to communicate with customers, keep track of inventory, and maintain accurate shipping and payment information – amongst many other things. When companies don’t stay current, they limit their capabilities.
If you’re investing in keeping technology current, you’re investing in your people because a company that gives its people the best tools reaps the rewards:
- Better morale
- Higher productivity
- A feeling of appreciation
The benefits of new technology that’s maintained and kept up-to-date are revolutionary, including:
- Reduced operational costs:
New technology may seem expensive, but if you’re selecting the right solutions that are aligned with your goals and objectives, you’re able to get a greater return on your investment. Plus, maintaining your systems properly gives you the ability to avoid unexpected costs associated with troubleshooting and repairing equipment.
- Enhanced brand reputation:
In today’s evolving business world, customers see companies with outdated systems as companies that provide a lesser quality service. When you have modern systems in place, you’re able to be perceived in a more positive light; making your customers feel confident knowing you can take care of them.
- Improved customer service:
There are various new technologies that enable you to greatly improve customer service, including the following:
- Robust database software that gives you access to real-time information to make well-informed decisions.
- File sharing solutions that let you communicate quickly and efficiently with those you serve.
- Cloud services that give you the ability to access applications and data from any device or location.
Don’t just take our word for it. Experience the revolutionary benefits of new technology firsthand. Contact Cohn Consulting Corporation at (770) 225-0584 or send us an email: firstname.lastname@example.org or fill out the form on this page to get started.
“Proactive response and handling of all issues. Cohn actually gets the value of building customer loyalty and satisfaction.”