LeatherCordUSA is a manufacturer/distributor of the finest leather products for the fashion and jewelry industry. They offer the largest in-stock assortment available worldwide. When LeatherCordUSA outgrew their internal IT person due to an incredibly complex network, they started searching for an outsourced IT company to take over. Cohn Consulting Corporation was able to step in and streamline the way they used information technology for greater efficiency and cost-savings.
As a manufacturing and distribution firm, LeatherCordUSA heavily relies on information technology for all of their day-to-day operations. Dan Renner, CEO of LeatherCordUSA, explained, “We had in-house for many years, and because we’re so incredibly IT-centric within our company, our network became really complex. We realized the infrastructure we created was getting a bit bigger than we could handle internally.”
He continued, “I started searching for an IT company that had the capability, resources, and desire to learn the unique nature of our system; an IT company that was able to take over. I interviewed about 12 different IT companies and talked about their capabilities. We ultimately selected Daniel and his team.”
The Solution: Cohn Care™ Platinum and Intelligent Business Continuity for Enhanced Efficiency and Guaranteed Recoverability.
Cohn Consulting Corporation, a top IT company in Atlanta, GA, was the perfect choice for LeatherCordUSA. Dan explained, “I had the confidence that Daniel and his team had the capacity and capability to respond to the needs we have. They came in, spent days and days pouring over our server systems, and said it’s too complex.”
He went into more detail about why they chose to work with Cohn Consulting Corporation over all others in the area, “They said ‘we can streamline this and make it faster and better for a lot less money and parts.’ The savings were tremendous for us! We’ve probably saved about 50%!”
How did Cohn Consulting Corporation help them save money? That’s simple: An initial upgrade project combined with Cohn Care™ Platinum and Intelligent Business Continuity.
Cohn Consulting Corporation started off with a complete system overhaul wherein they made the system far more robust and reliable. Once the complete system overhaul was finished, Cohn Consulting Corporation put Cohn Care™ Platinum in place, a set of proven technology and management solutions that ensure:
- Technology is proactively monitored and maintained, with unlimited support, for a fixed monthly fee.
- Guidance is available through an entire team of experts who are able to find new ways of automating and streamlining operations.
- Support will be simple and responsive as requests can be made via phone, email or online.
- Network protection is ensured with web-content filtering, monitoring, anti-virus software, firewalls, and more.
Cohn Consulting Corporation also provided Intelligent Business Continuity wherein a complete, detailed plan was created to ensure quick and efficient restoration of operations. All important data, files, applications, and settings are backed up on a regular basis for simple recovery.
When disaster strikes, Intelligent Business Continuity ensures systems are back up and running within minutes instead of hours. Recovery can easily be done onsite and in the cloud. This allows LeatherCordUSA to continue operations quickly despite disaster.
The Outcome: An IT Infrastructure That’s Robust, Streamlined, and Reliable for Improved Day-to-Day Operations Throughout the Firm.
LeatherCordUSA now has an IT infrastructure that’s more robust, streamlined, and reliable – allowing them to simplify communications and collaboration while staying up and running at all times. Dan explained:
“I know, no matter what the problem is – from the most mundane to the most difficult – under the platinum plan, one call and it’s done. If we say it’s critical, within 30 minutes, we get a response and they’re working on it. I don’t even have to think about it, I know it’ll be done.”
He also spoke about the benefits of having Intelligent Business Continuity in place, “Prior to them, I had about 80% confidence that in case of critical disaster, we’d be able to get back in business within a week. That was okay but didn’t suffice for us to serve our customers. Today, I have 100% confidence that we can be back up and running within an hour, and in the worst case of losing our whole network, we can be fully back up in the cloud within 48 hours.”
Discover what makes Cohn Consulting Corporation the right choice for your Atlanta and North Georgia manufacturing and distribution firm. Contact us at (770) 225-0584 or send us an email at email@example.com for more information on our Cohn Care™ Platinum and Intelligent Business Continuity offerings.
“[Your] professionalism in dealing with this situation at the Zero hour is definitely a rarity. Your team’s response was to take on a project that you had no prior knowledge of other than a customer was in a tight spot and needed assistance.”