Schneider Electric announced a recall of 15 million SurgeArrest surge protectors, series APC 7 and APC 8 that were manufactured before 2003. Sometimes, it can take a long time for a company to recall a dangerous product, but the company has warned that the products can overheat, smoke, and start fires.
To determine if your surge protector has been recalled, locate the product model and serial number on the bottom of the surge protector. The two numbers following the first letter(s) in the serial number sequence indicate the year of manufacture. If the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01 or 02, the unit has been recalled.
According to the U.S. Consumer Product Safety Commission, Schneider Electric has received the following reports to date:
- 13 reports of injuries, such as smoke inhalation or burns resulting from touching the overheated product.
- 55 reports of property damage, including a house fire that left $916,000 in damage, as well as a fire in a medical facility that caused a loss of $750,000; and
- 700 reports of overheating and melting.
While it took a very long time for the company to recall the dangerous products, the commission stated in its recall notice that it’s still interested in receiving further reports of incidents or injuries related to the SurgeArrest models. These reports can be filed at: www.saferproducts.gov
7 Series Model Numbers
8 Series Model Numbers
Any electronic product can fail, especially as it ages, or if it’s misused or abused. In fact, nearly half of all fires in the U.S. involve some kind of electrical malfunction. It’s extremely important to be alert, and watch for warning signs of a potential problem.
If you smell something burning, or feel something that’s extremely hot, stop using it immediately and find out what the problem is. If you think it’s a safety issue, file a report with the Consumer Product Safety Commission at: www.saferproducts.gov
“[Your] professionalism in dealing with this situation at the Zero hour is definitely a rarity. Your team’s response was to take on a project that you had no prior knowledge of other than a customer was in a tight spot and needed assistance.”