Help Desk Services

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A Help Desk providing complete support for any IT issues you or your staff ever face.

How much do IT issues cost your business?

It’s far more than the simple cost of computer repairs:

  • Wasted employee time and payroll dollars
  • Potentially missed new business opportunities
  • Reputation with clients and partners
  • And worse

When IT issues arise, you don’t want to be stuck waiting for hours before a technician offers help. You need to get real solutions that stop the problem once and for all, letting you get back to running your business.

You need Atlanta IT support the Cohn Care™ Platinum Help Desk:

  • Locally sourced support for all technical issues you or your staff ever have to deal with.
  • Available 24/7 by phone, email, or via our online ticketing system.
  • No technobabble allowed – our techs speak in plain English only, and never talk down to you.
  • Remote support tools allow techs to get to work on issues right away without you waiting for someone to come to your office.
  • Onsite support is provided for issues that need that extra attention.
  • All support requests tracked with a simple and clear email ticketing system, so you always know where your requests stand.
  • Avoid long wait times and rude, unresponsive technicians from typical IT support helplines.

Cohn Consulting Corporation – Your personal IT department. Discover how the right Atlanta IT support will optimize your business and produce the best return on your IT investments. Contact us at (770) 225-0584 or info@cohnconsultingcorp.com or fill out the form on this page to get started.

Alexssa

“Daniel and the people in his company are some of the most knowledgeable I have come across in the field. Additionally, they are responsive, do what they say, when they say, and proactively communicate, so you know what the problem is, what it will take to fix it, what it will cost and who in your company it will impact. Their solutions work the first time and are cost-effective.”

Proactively Communicate   Proactively Communicate