Even under the best care, computers will fail.
When they do, businesses need their IT support to handle things and handle them fast. This is especially important when the computer is the server that runs the whole company.
With our advanced monitoring systems, web-based ticketing system, and superior expertise, we can be there fast and fix things fast when our clients need us. At 4:45pm on a Thursday, Cobblestone Mill Woodwork’s server crashed without warning and would not start up again.
We got the Cohn Care™ Silver alert, called the client, and were onsite within the hour. After diagnosing a rare double disk RAID failure, we recovered the server and they were back online and running in time for the next morning’s shift.
Cohn Consulting Corp is a great referral to the operations manager of a small manufacturing firm in Woodstock who doesn’t like to wait.
“[Your] professionalism in dealing with this situation at the Zero hour is definitely a rarity. Your team’s response was to take on a project that you had no prior knowledge of other than a customer was in a tight spot and needed assistance.”