Cohn Consulting Corporation's Information Technology Services

Cohn Consulting Corporation works with our clients in three primary ways:

1. Cohn Care™ Gold Maintenance – Through continuous preventative maintenance activities, we increase the reliability and improve the performance of your network, reducing the number of emergency incidents you encounter. Our 24x7 monitoring system provides immediate detection of issues in your network. Using advanced troubleshooting and rapid analysis, we resolve these issues before they have the opportunity to grow into failures or disruptions. Combining preventative maintenance and remote monitoring, we minimize failures that could impact your business. Your network behaves in a stable and reliable manner, making IT expenses predictable, and minimizing the total real costs of IT. Cohn Care Gold clients receive our highest priority and lowest rate.  This level of service is appropriate for a company with a high reliance upon their technology, where outages of key devices would seriously impact the ability of the company to operate.  IT outages in such a company can be directly reflected in lost opportunity costs.
   
   
2. Cohn Care ™ Silver Monitoring – With 24x7 monitoring, we dramatically shorten the time from computer failure to issue resolution. Our technicians always know the health of your network. We remotely diagnose and remediate network, server and desktop issues to help your employees resume their business activities as quickly as possible. Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution. Under this support program, you are entitled to faster response time and your issues are escalated ahead of non-priority clients.  This level of service is appropriate for a company with a higher dependence upon their technology, but where an outage could be tolerated and would not impact operations.
   
   
3. “As-Needed” Services - Cohn Consulting Corporation provides services only when requested by the client.  “As needed” services are charged at our nominal rate.  This level of service is appropriate for a company with no dependence upon their technology.  A system outage would be an inconvenience, not a crisis.